A) WHAT SIZES ARE AVAILABLE?

See D) below.


B) DO YOU STOCK ALL THESE ITEMS?

ALL ARTWORK IS MADE TO ORDER. Your customized selection is available in a number of sizes and formats to suit your unique needs. Your artwork is sent for fabrication once your order is placed. See each format section below for estimated times for fabrication, prior to shipping.

C) 
WHAT IS THE COST OF SHIPPING?
WILL YOU SHIP TO MY LOCATION?
HOW LONG WILL IT TAKE FOR MY ITEM TO ARRIVE?

SHIPPING : USA
  • FREE SHIPPING to continental USA
  • Tracking provided with USPS first class
  • Delivery approximately 7-10 business days for delivery.

SHIPPING: Canada

  •  FREE SHIPPING in Canada
  • Canadian destinations 7-10 business days for delivery

D) WHAT FORMATS ARE OFFERED?
HOW ARE THE DIFFERENT FORMATS MADE?
HOW LONG DOES IT TAKE BEFORE MY ARTWORK IS READY TO SHIP?

1) UNFRAMED PRINTS & POSTER

  • Shipped 1-3 days from order payment 
  • Brilliantly printed on high quality photo archival paper
  • Sizes: 8x10, 11x14, 16x20 
  • 8x10, 11x14 sizes are shipped in acid-free acrylic sleeves inside rigid mailers
  • 16x20 poster is shipped between two sheets of corrugated cardboard

2) MATTED PRINTS

  • Shipped 1-3 days from order payment 
  • Beveled edge lifetime acid-free eco-core (made from recycled paper)
  • 8x10 (sizes up to 11x14) white or black mat
  • 11x14 (sizes up to 16x20) white mat
  • Shipped in acid-free sleeves in rigid mailers 

3) FRAMED PRINTS (NO MAT) Shown below

  • Shipped 1-3 days from order payment
  • Available for 8x10, 11x14 and16x20 prints
  • shatterproof 1/8" thick conservation glass

    4) FRAMED AND MATTED PRINTS - Shown below

    • Shipped 1-3 days from order payment
    • 8x10 (sizes up to 11x14) white or black mat
    • 11x14 (sizes up to 16x20) white mat
    • shatterproof 1/8" thick conservation glass



    4) CANVAS WRAPS (Shown below)

    • Shipped 7-10 days from order payment
    • SEE DETAILS IN IMAGE BELOW



    5) LAMINATED PLAQUE MOUNTS (Shown below)

    • Shipped 7-10 days from order payment
    • SEE DETAILS IN IMAGE BELOW


    E) RETURN POLICY 
    If, for any reason, you are not completely satisfied with your purchase, just return it to us within 30 days of you receiving your purchase to:

    Song Lyrics Art
    79 Piggott Lake Road
    Mount Uniacke, NS
    B0N1Z0
    Canada

    We ask that products must be in the original condition they were received.

    Returned products are your responsibility until they arrive at back to the address noted above.

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

    Though it’s not required, we do recommend purchasing tracking services for your protection and to also hold on to the proof of postage in case you need to contact us about your return. Please note we do not incur the cost of return tracking or postage.

    All returns will be credited to the original method of payment.
     We cannot process your refund to an alternative card. The refund will be issued upon processing of the returned product(s). You will receive an email notification upon completion of return processing.

    Refunds (if applicable)
    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 
    Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Replacements (if applicable)
    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at katts@songlyricsart.com with pictures of the package damage as well as the contents.



    All designs and typography are owned by SONG LYRICS ART. May be used for personal use only at home or office use. Resale is not allowed.
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